Each Accurist watch comes with a lifetime commitment to quality after sales service. Our award winning customer service team are dedicated to providing expert servicing from bracelet adjustments to full overhaul.
We pride ourselves in identifying our customer's requirements and reacting to their individual needs. An expert watchmaker personally services each watch and Accurist guarantees quality at every step of the process.
In this section:
- Contact Us
- Accurist After Sales Service
- Accurist Service Price List
- Sending your Watch for a Service
- Product Registration
- Instruction Manuals
ACCURIST SERVICE CENTRE
Asher House
Blackburn Road
West Hampstead
LONDON NW6 1AW
t: +44 (0)20 7447 3945
f: +44 (0)20 7447 3946
e: service@accurist.co.uk
TECHNICAL HELPLINE
t: +44 (0)20 7447 3941
f: +44 (0)20 7447 3920
e: service@accurist.co.uk
Accurist Full Movement Service
The watch movement forms the beating heart of your Accurist watch. In order to keep your Accurist watch in full working order we recommend a Full Movement Service by expert Accurist watchmakers at least every 2 years.
The Accurist Full Movement Service includes:
- Assessment and diagnostics by an expert Accurist Watchmaker
- Full overhaul of watch movement including specialised cleaning and lubrication
- Replacement movement (if required)
- Fitting of a new battery
- Resealing and pressure testing (where applicable)
- Any minor repairs required to meet the Accurist Quality Standard
- Ultra-sonic cleaning and polishing of case and bracelet
- Use of genuine Accurist parts throughout
- Accurist Quality Standard testing by Senior Accurist Watchmaker
- 24-48 Hour Functional Test to ensure your watch is in perfect working order
- 6 month service guarantee
Send your Watch for an Accurist Full Movement Service
Accurist Part Service
Occasionally, a full movement service may not be necessary or a specific repair is required. Under these circumstances, an Accurist Part Service may be requested.
The Accurist Part Service includes:
- Assessment and diagnostics by an expert Accurist Watchmaker
- Any repairs required to meet the Accurist Quality Standard
- Use of genuine Accurist parts throughout
- Accurist Quality Standard testing by Senior Accurist Watchmaker
- 6 month service guarantee
Send your Watch for an Accurist Part Service
| Standard | Chronograph or Automatic | Precious | |
|---|---|---|---|
| Accurist Full Movement Service | 45.00 | 60.00 | 90.00 |
| Accurist Part Service | |||
| Button | 18.00 | 30.00 | 30.00 |
| Glass | 18.00 | 30.00 | 30.00 |
| Dial and Hands | 18.00 | 30.00 | 30.00 |
| Case | 30.00 | 42.00 | 42.00 |
| Strap | 15.00 | 21.00 | 21.00 |
| Bracelet | 42.00 | 48.00 | 48.00 |
| Stainless Steel Bracelet | 30.00 | 36.00 | 36.00 |
| Charmed Case and Bracelet | 45.00 | 135.00 | |
| Battery | 15.00 | 15.00 | 15.00 |
| Battery and re-seal | 25.50 | 25.50 | 25.50 |
| Miscellaneous Services | |||
| Repair Bracelet | 20.00 | 30.00 | 30.00 |
| Minor watch repair | 10.00 | 10.00 | 10.00 |
Notes
- Prices are in GB Pounds Sterling and include VAT at the current rate.
The service prices vary according to the type of watch. The following descriptions will help you identify the type of watch you have:
- Chronograph watches have additional functions, such as a stop-watch and usually have multiple dials.
- Automatic watches are powered by the kinetic motion of your wrist and do not require a battery.
- Precious watches are made from gold or silver and/or are set with diamonds.
- Standard Accurist watches are neither Chronograph, Automatic nor Precious.
Sending your Watch for a Service
Please follow these steps to send your watch to the Accurist Service Centre:
- Register your Accurist watch at www.accurist.co.uk/registration
- Pack the watch well in a box and/or padded envelope
- Enclose with the watch:
- a covering note detailing your contact details and your service requirements
- your guarantee (if applicable)
- a £5 cheque made payable to 'Accurist Watches Limited' to cover postage and packaging costs
- Send the watch to the following address (we recommend using recorded or special delivery)
ACCURIST SERVICE CENTRE
Asher House
Blackburn Road
West Hampstead
LONDON NW6 1AW
Replacement printed instruction manuals are available from the Accurist service centre. Please email your request stating model or calibre number to service@accurist.co.uk
Diagram of case back markings
Alternatively, for interactive instructions and downloadable PDF versions of the printed manuals, please use the following -